UX STRATEGY CONSULTING

The sweet spot of professional engagement for my non-agency clients has been a consulting relationship where I work with them to define project, business and user goals. I then support their relationship with UX and digital agencies to ensure the best outcome for the business: reviewing budgets and timelines, translating digital project-speak, reviewing requirements and the delivered design against goals, etc.

My agency clients bring me in for projects where they need to “clone” their UX directors for the span of a project; they need someone client-facing who can get up to speed quickly, communicates at an executive level, and can collaborate with their internal team to generate user insights and strategy.

UX Consulting Services

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UX Evaluations

  • Heuristic analysis, usability testing, and card sorting
  • Google Analytics interpretation
  • Customer journey workshops

Digital Experience Strategy

  • Requirements elicitation, meeting facilitation, and presentations
  • Competitive and environmental analysis for digital products
  • Business requirements analysis
  • Persona creation and Jobs To Be Done analysis
  • UX strategy documentation for digital marketing and product ecosystems

Creating & Developing UX Capabilities

  • Hiring digital team members
  • Team coaching and development
  • Digital vendor management

Not sure what you need or how to begin? Want to find out if we are a good match? Let’s talk.